Privacy Policy

Online Privacy Policy Agreement

MASSolutions Management Group, Inc., dba The Solution, Inc. ("The Solution," "we," "us," or "our"), is committed to keeping any and all personal information collected from individuals who visit our website and make use of our online facilities and services accurate, confidential, secure, and private. This Privacy Policy has been designed and created to demonstrate our commitment to meeting and exceeding applicable privacy standards, including the Texas Data Privacy and Security Act (TDPSA).

This Privacy Policy Agreement applies to MASSolutions Management Group, Inc. dba The Solution, Inc. and governs our data collection and usage in connection with thesolutioninc.com (the "Website"). By using the Website, you consent to the data practices described in this agreement.

This Policy also applies to the following affiliated entities to the extent they direct you to or operate under this Policy:

• The Solution, Inc.
• The Gallery Marketing Firm
• Infinite Solution Technology, Inc.

We recommend that you review the privacy policies and statements of any website you choose to use or frequent, as a means to better understand how other websites collect, use, and share information.

Categories of Personal Data We Collect

This Website collects the following categories of information:

• Identifiers and contact data you voluntarily provide, which may include your name, mailing address, email address, telephone number, and business information.
• Financial and transaction data that you provide in connection with our consulting, funding advisory, and related services, which may include billing information and payment details.
• Commercial data related to the products and services you request or inquire about.
• Information automatically collected when you visit our Website, which may include cookies, third-party tracking technologies, server logs, IP address, browser type, operating system, and device information.
• Inquiry and communication data, including information you submit through surveys, membership or intake forms, consultation requests, and emails.

We only collect personal data that is reasonably necessary and proportionate to the purposes for which it is processed, and we limit collection to those purposes disclosed in this Policy.

Sensitive Data

We do not intentionally collect or process "sensitive data" as defined under the TDPSA — including data revealing racial or ethnic origin, religious beliefs, mental or physical health diagnoses, sexual orientation, citizenship or immigration status, genetic or biometric data, precise geolocation, or personal data collected from a known child. If we ever determine that processing such data is necessary, we will first obtain your affirmative, opt-in consent as required by law.

How We Use the Information We Collect

The Solution may collect and use personal data to:

• Operate, maintain, and improve our Website and services;
• Deliver the consulting, funding advisory, and related services you request;
• Respond to your inquiries, applications, and consultation requests;
• Communicate with you about your account, our services, and offers that may be of interest to you;
• Conduct surveys, questionnaires, and statistical analysis related to current or potential future services;
• Process transactions and provide customer support; and
• Comply with applicable legal obligations.

The Solution does not now, nor will it in the future, sell, rent, or lease its customer lists or customer names to any third parties.

From time to time, we may contact you on behalf of trusted business partners regarding offers that may interest you. We will not disclose your identifiable information (such as name, email address, or telephone number) to such a partner unless you consent to or express interest in the offer. Where any such sharing could be considered a "sale" of personal data or processing for "targeted advertising" under the TDPSA, you have the right to opt out as described in the Your Texas Privacy Rights section below.

Categories of Third Parties With Whom We May Share Data

We may share personal data with the following categories of third parties, solely to operate our business and deliver the services you request:

• Service providers and vendors that perform functions on our behalf (e.g., payment processing, hosting, customer relationship management, email and SMS delivery, analytics, and statistical analysis);
• Lenders, funding sources, and financial partners, where you have requested funding advisory services and authorized us to do so;
• Trusted business partners, only where you have consented to or expressed interest in a specific offer; and
• Legal, regulatory, or governmental authorities where required by law.

Third parties that receive your personal data are contractually prohibited from using it for any purpose other than delivering the services you requested and are required to maintain the confidentiality of your information.

Disclosure Required by Law

The Solution may disclose your personal information, without prior notice to you, only when required by applicable law or in a good-faith belief that such action is necessary to:

• Comply with any law, decree, statute, subpoena, court order, or legal process served upon The Solution or its Website;
• Protect and defend the rights or property of The Solution; or
• Protect the personal safety of users of the Website or the general public.

Your Texas Privacy Rights (TDPSA)

If you are a Texas resident, the Texas Data Privacy and Security Act grants you the following rights regarding the personal data we process about you:

• Right to Access / Confirm. The right to confirm whether we are processing your personal data and to access that data.
• Right to Correct. The right to correct inaccuracies in your personal data, taking into account its nature and our purposes for processing it.
• Right to Delete. The right to delete personal data provided by, or obtained about, you.
• Right to Data Portability. The right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.
• Right to Opt Out. The right to opt out of the processing of your personal data for purposes of (1) targeted advertising, (2) the sale of personal data, and (3) profiling in furtherance of decisions that produce legal or similarly significant effects.
• Right to Non-Discrimination. The right not to be discriminated against or penalized for exercising any of these rights.

How to Exercise Your Rights

You may submit a request to exercise any of these rights by contacting us using the information in the How to Contact Us section below. You are not required to create an account in order to submit a request. We will respond to your request within 45 days of receipt. When reasonably necessary, we may extend this period by an additional 45 days and will notify you of the extension and the reason for it. To protect your privacy, we will take reasonable steps to verify your identity before fulfilling a request.

Appeals

If we decline to take action on your request, we will inform you of our decision and the reason for it. You may appeal that decision by contacting us at the email address below with the subject line "Privacy Rights Appeal." We will respond to your appeal in writing within 60 days. If we deny your appeal, we will provide you with a method to contact the Office of the Texas Attorney General to submit a complaint.

Authorized Agents and Universal Opt-Out Signals

You may designate an authorized agent to submit opt-out requests on your behalf. We also recognize and honor universal opt-out mechanisms, such as browser-based opt-out preference signals, where required by the TDPSA.

Mobile / SMS Information

The Solution collects your phone number and SMS consent when you provide them through our intake/consultation form or by contacting us directly. This information is used solely to communicate with you about your inquiry and the services we provide.

No mobile opt-in or text message consent will be shared with third parties or affiliates. Mobile opt-in data is never sold or rented. You may opt out of SMS messaging at any time by replying STOP, and you may reply HELP for assistance. Message and data rates may apply, and message frequency may vary.

Non-Marketing Purposes

The Solution greatly respects your privacy. We reserve the right to contact you for non-marketing purposes (such as bug alerts, security breaches, account issues, or changes to our products and services). In certain circumstances, we may use our Website or other public means to post such a notice.

Children Under the Age of 13

The Solution does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA). Under the TDPSA, personal data of a known child is treated as sensitive data. If we determine that such information has been inadvertently collected from anyone under the age of thirteen (13), we will take the necessary steps to delete that information from our systems. Anyone under the age of thirteen (13) must obtain parent or guardian permission before using this Website.

Unsubscribe or Opt-Out

All users and visitors may discontinue receiving communications from us. To unsubscribe from our emails or newsletters, please send an email indicating your request to advisors@thesolutioninc.com. If you wish to unsubscribe or opt out from any third-party websites, you must visit that specific website to do so. The Solution will continue to adhere to this Privacy Policy with respect to any personal information previously collected.

Links to Other Websites

Our Website contains links to affiliate and other websites. The Solution does not claim or accept responsibility for the privacy policies, practices, or procedures of other websites. We encourage all users and visitors to be aware when they leave our Website and to read the privacy statements of each website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website.

Data Security

The Solution maintains reasonable administrative, technical, and physical safeguards designed to protect the personal data under our control from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. While we take every reasonable precaution to secure your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

The Solution reserves the right to update or change the terms of this Privacy Policy at any time. We will post any changes to our Website so that users are always aware of the information we collect, how it is used, and the circumstances under which it may be disclosed. If we decide to use previously collected personally identifiable information in a manner materially different from that stated at the time of collection, we will notify affected users by email and, where required, provide an opportunity to consent to the new use. Your continued use of the Website following the posting of any changes constitutes your acceptance of those changes.

Acceptance of Terms

By using this Website, you accept the terms and conditions of this Privacy Policy Agreement. If you do not agree with these terms, you should refrain from using our Website. Your continued use of the Website following the posting of any updates or changes constitutes your agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

Email: advisors@thesolutioninc.com Telephone: 832.232.3369

Mailing Address: MASSolutions Management Group, Inc. dba The Solution, Inc. 2000 Crawford Street, Suite 1116 Houston, Texas 77002